Dial *882*55# on your phone
You will see a main menu with these options
- Bank to MPESA
- Payments / Deposits
- Utilities
- My Account
- Apply Loan
- Change PIN
- Exit
1. For Bank to MPESA
Select
- Ordinary Savings
- Exit
2. Payments/Deposits
Select either
- Pay Loan via MPESA
- Deposit via MPESA
- Exit
3. Utilities
Select either
- Ordinary Savings
- Exit
4. My Account
Select either
- Balance Enquiry
- Mini Statement
- Exit
5.Apply Loan
Select
- Salary Advance
- Exit
6. Change PIN
Follow Steps
- Enter Current PIN
- Enter New PIN
- Confirm New PIN